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Frequently Asked Questions
PRODUCT
All Tramora carry-ons are 21.85” x 14.37” x 9” in size. They meet TSA size regulations.
Keep your Tramora carry-on pristine by gently wiping the exterior shell and interior lining with a soft, damp cloth and mild soap. See it effortlessly regain its shine.
We have got you covered. We’ve provided dust bags to protect your Tramora carry-on, when it’s not in use.
Please refer to the comparison table on the homepage to know the difference.
SHIPPING
Ships in 2-3 Weeks
Import taxes, duties, VAT, tariffs or customs fees levied on your items will be your responsibility.
We currently ship to:
Europe: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom.
Asia: Bahrain, HongKong, India, Israel, Japan, Kuwait, Malaysia, Oman, Qatar, Saudi Arabia, Singapore, South Korea, Taiwan, United Arab Emirates,
North America: Canada, Mexico, United States of America
Oceania: Australia
WARRANTY
All Tramora luggage is backed by a guaranteed limited lifetime warranty, ensuring repair or replacement of your luggage in the event of manufacturing faults. Covered components include:
- Wheels
- Zips
- Handles
- Compression straps
- Specific cracks or breaks in the polycarbonate shell
Please note that our extended warranty excludes:
- Defects resulting from improper use
- Second-hand purchases without proof of direct purchase from Tramora
- Cosmetic damages such as:
- Damage that does not affect the overall functionality of the case
- Damage arising from misuse or excessive weight on hooks, phone stands, or laptop stands
It's important to understand that accessories such as wardrobes, wash cases, tech cases, sunglass cases, cup holders, laptop sleeves, and laundry bags are not included in this limited lifetime warranty.