Yes, all our models are designed to fit most domestic and international cabin size restrictions.

No, the laptop sleeve and cup holder are sold separately. All models come with a cup holder slot.

Yes, if you’ve the T7 model. Just plug in your device using the USB-C port.

The T7 has a dedicated compartment that fits up to a 16” MacBook Pro and a 12” tablet, providing secure and convenient storage for your tech essentials.

Yes, all carry-on models, are fully compatible with our wardrobe systems for easier packing and organization

Yes, our medium and large check-in models come with a built-in digital weighing scale.

Yes, the built-in digital weighing scale is accepted by airlines worldwide as it contains an alkaline battery, which is permitted.

The scale runs on two LR44 1.5V alkaline batteries, which are easy to find and replace.

Yes, it is highly precise. For best results, lift the luggage on a flat surface and hold it steady while weighing.

Yes, you can toggle between kilograms and pounds using the unit button.

Ships in 3-4 weeks. You’ll receive a tracking link as soon as your order is on its way!

Once your order is shipped, you'll receive a confirmation email from hello@tramora.com with your tracking number. You can use this number to track your shipment on our logistics partner’s website.

No, once an order is placed we are unable to change the address. However, please write to us on hello@tramora.com & we will see if it is possible.

We offer a 30-day return policy. For more details, please refer to our return policy

To start a return, contact our support team at hello@tramora.com with your order number and reason for the return. Our team will review your request and provide further instructions. Once we receive and inspect the item, your refund will be processed within 14 business days to your original payment method.

We use Paypal and Tazapay, both secure and reliable platforms that ensure safe transactions and protect your payment information.

If your payment fails, your order will not be processed. You can try placing the order again using a different payment method or contact our customer support team at hello@tramora.com for assistance

All Tramora luggage is backed by a guaranteed limited lifetime warranty, ensuring repair or replacement of your luggage in the event of manufacturing faults. Covered components include:

• Wheels
• Zips
• Handles
• Compression straps
• Specific cracks or breaks in the polycarbonate shell

Please note that our extended warranty excludes:

• Defects resulting from improper use
• Second-hand purchases without proof of direct purchase from Tramora
• Cosmetic damages such as:
• Damage that does not affect the overall functionality of the case
• Damage arising from misuse or excessive weight on hooks, phone stands, or laptop stands

It's important to understand that accessories such as wardrobes, wash cases, tech cases, sunglass cases, cup holders, laptop sleeves, and laundry bags are not included in this limited lifetime warranty.